Most companies are buying AI tools, not building AI capability. This visual shows the difference. Are you building capability or just buying tools?

Andrew Hall
May 22, 2025





Make Data Your Ally
Customer data is one of your most valuable assets—when used right. It allows you to treat customers like individuals, not numbers. This personal touch is what keeps them coming back. Prioritize insights, test your strategies, and keep evolving. Retention is not a one-time effort; it’s an ongoing process powered by understanding, empathy, and smart use of data.

